The event-action guidelines that are registered in Action Guideline screen are executed in the system. Through Registered Events screen, you can retrieve and view status of all the records (events-action guidelines) that are already registered in the system. Incase of failure, you can retrieve the failed records for re-execution.
To retrieve the records:
On the System Administration module, click Registered Events.
You can retrieve the registered records based on Customer Number, Rule Description, Date Range (i.e. From Date and To Date), Event Name, Action Name, Status or combination of any. Enter the most appropriate search criteria in the required fields. These fields work like filters to retrieve the failed records.
Click the Search button. Based on the selected search option, the list of records along with details namely, customer number, Rule Description, Status, Process Counter, Error Description (only incase of Failure) appear in the screen.
Click Retry link against the failed records to re-execute the corresponding action guideline.