Customer Device

Customer Device screen allows you to add a device to a customer, view the existing devices associated with a customer, modify details of an existing device, and remove an existing device details.

To capture device details:

  1. On the Order Management module, click Customer Device. The customer device screen appears.

  2. Click New to capture the device details.

  3. In the Device Name box, enter the name of the device, which is available with the customer.

  4. In the MAC ID/Access Code box, enter the unique code with which the device can be identified.

  5. In the Device Status box, select the value as Active, Inactive, or Remove.

  6. In the Device Type box, select the device type.

  7. Click Save to save the device details.

To view and modify existing device details:

  1. Retrieve details of the customer for whom you want to view or modify the existing device details. The Customer Name and Address details appear on the screen. The existing device details of the customer like device name, device access code, date on which the device is added, and device status appear on the screen.

  2. Click Edit hyperlink against the device to modify the details.

  3. Modify the required details and click Save to apply the modified details.